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Free Initial Consultation

Initial Consultation

Free Initial Screen

Clarity. Confidence. The Right Treatment for You.

At Total Health Clinics, we understand that taking the first step toward recovery can feel daunting. Whether you’re unsure what’s causing your pain, nervous about starting treatment, or simply don’t know which therapy or therapist is right for you — our Free Initial Screen is designed to give you clarity and confidence before you commit to treatment.

This is a 15-minute, no-obligation introductory appointment, focused on guidance and decision-making — not hands-on treatment.

What to Expect at Your Free Initial Screen

During your visit, you’ll meet with one of our experienced therapists for a friendly, relaxed discussion about your concerns. This short screen is designed to help point you in the right direction and includes:

✔ Brief Case History
An overview of your main symptoms, how long they’ve been present, and what’s currently limiting you.

✔ Detailed Medical History
We’ll check for any important medical factors or warning signs that may influence your care or need onward referral.

✔ Guidance & Signposting

Based on what you tell us, we’ll advise:

  • Whether treatment is appropriate

  • Which therapy is most suitable (physiotherapy, osteopathy, chiropractic, sports massage, etc.)

  • Which therapist would be best for your needs

Peterborough Physiotherapy

Your Personal Next-Step Plan

Following your assessment, you’ll receive a clear, easy-to-understand written plan that outlines:

  • Working diagnosis – what we believe is causing your symptoms
  • Likely prognosis – how your condition is expected to progress
  • Recommended treatment pathway – including the most appropriate
  • therapy and best therapist for your needs
  • Expected number of treatment sessions
  • Recommended frequency of visits
  • Estimated recovery timeline
  • Indicative treatment costs
  • Practical advice on self-care and symptom management

This plan gives you complete transparency and allows you to make an informed choice with no pressure to proceed.

Important: No Treatment Is Provided at the Free Initial Screen

This consultation is designed for clarity, not hands-on therapy.

If you wish to proceed, treatment is provided during a separate, paid Initial Consultation, which includes:

  • Full assessment

  • Hands-on treatment

  • Clinical notes and ongoing care planning

This clear separation ensures you fully understand your options before committing.

Who Is the Free Consultation For?

This session is ideal if you:

  • Are unsure which therapy (physiotherapy, osteopathy, chiropractic, sports massage, etc.) suits your problem
  • Feel nervous or hesitant about starting treatment
  • Want expert guidance before committing
  • Have long-term or recurring symptoms but aren’t sure why
  • Want a clear plan, costs, and recovery timeline upfront

Why People Love This Service

  • Zero pressure — completely free and no obligation
  • Expert guidance from qualified professionals
  • Full clarity before you invest in treatment
  • Tailored plan rather than generic advice
  • Confidence that you’re choosing the right therapist and therapy
Total Health Clinics place picture
4.8
Based on 266 reviews
Lydia Taylor profile picture
Lydia Taylor
1 year ago
I am really happy with my progress at the total health clinic. Everything was explained carefully by the staff and I am recovering with the help of massage and exercises.
Nicky Spencer profile picture
Nicky Spencer
1 year ago
Leanne Baker profile picture
Leanne Baker
1 year ago
I was presently diagnosed with bells parsly for those that don't know what it is it is where the face paralyzes on one side of the face mine is left side I was told by doctor that is can take up to 3 weeks for it to start moving again after doing some research I looked into acupuncture and contacted total health to ask if they could help me, I went to have a free consultation with Duncan who told me he could help I went away a think about it and decided to do it and I am so glad I did he has helped me so much I can smile again I am able to move my eye brows and he help with my pain too ( as it is also painful) I am getting my eye movement back to and is almost their ,
If you have Bells Parsly and thinking about acupuncture book an appointment with Duncan he helped me so much I can't thank him enough
Highly recommend. Neil (Physio) was very knowledgeable and put me at ease immediately. Great follow-up also allowed me to further investigate the issue with my GP given me the language to use with my GP to be taken seriously on an issue i have previously been dismissed about.
Jackie Forrest profile picture
Jackie Forrest
1 year ago
I felt very comfortable and in good hands. Steve was friendly and genuinely concerned about the pain I was experiencing. He worked on the area of pain whilst thorough explaining the process. He offered helpfull tips on exercise at home to help alleviate/ prevent the problem. I would highly recommend Steve's services.
Bruce Jarvie profile picture
Bruce Jarvie
1 year ago
We always find the visits are efficient and timely - It is a pleasure to work with firm.
Susan Steel profile picture
Susan Steel
1 year ago
Steve Miller has been sorting my back problems out for over 20 years and he has been fantastic now I just go every few months for a MOT just to make sure everything is good, can’t praise Steve enough as when I was doing manual work sometimes I could hardly walk but he soon sorted me out after a few sessions
I’m so impressed with Neil and his willingness to help me. He listened to all the circumstances of my accident, explained the effect this had on my body and how we were going to repair it. He is very professional and has helped me greatly. Thank you!
Stephanie Munn profile picture
Stephanie Munn
1 year ago
Always can trust Steve Miller to address any aches and pains I’ve had over the years And after care advice too.
Christine Hunt profile picture
Christine Hunt
1 year ago
Great 1st appointment with Neil! He listened to all my issues and worked with me to come up with a plan.
Emma Wright profile picture
Emma Wright
1 year ago
After struggling with back pain that was not eased with pain medication, I liked into booking a physio appointment thinking if struggle to get an appointment in a timely manner. I got an appointment the same day with Cai.
Cai made me feel listened to and didn't make me feel as though my pain was being played down. After some soft tissue massaging, I was talked through some excercises that Cai even demonstrated and made sure I understood. I had my second visit today and completely satisfied with the level of care I recieved from a friendly and welcoming professional.
Joyce Peacock profile picture
Joyce Peacock
1 year ago
Liane Hadden profile picture
Liane Hadden
2 years ago
Had a chiropractor appointment as I had issues with my hip and flexibility. Was able to pick an appointment time and date to suit my needs really easily via the website. Then on the day was seen on time and was welcomed by friendly staff. Claire took down a history and asked what my issue was then after a few basic movements had a feel of the area and diagnosed my issue. I had treatment there and then and was given some very simple exercises to try at home and to go back. There was no pressure to do the exercises just more of an advice it would help. It sure did as my follow up appoinemt 2 weeks later saw that the issue was almost fixed. I have now booked for a monthly MOT appointment just to keep on top on any issues I may have due to doing quite a physically demanding job rather than letting them niggle for longer before getting them looked at. Would definitely recommend.
Tracey Bell profile picture
Tracey Bell
2 years ago
Having had only one appointment with David so far. I can see an improvement in my mobility already. Looking forward to getting back to no pain.
I saw Steve Miller as I had several issues which were causing me pain. They were resolved after just 2 visits. Very happy thankyou 🙂
Stephen Baxter profile picture
Stephen Baxter
2 years ago
David Armstrong profile picture
David Armstrong
2 years ago
Excellent service
Laura Wright profile picture
Laura Wright
2 years ago
I can’t express enough gratitude for the incredible care I received from Steve Miller. From the moment I walked into the clinic, I felt welcomed and at ease. I had been dealing with discomfort and stiffness for a while, and after just four sessions, the improvement has been remarkable. I can now go about my daily life without any pain!

Steve is not only highly skilled but also incredibly friendly and attentive. He took the time to listen to my concerns, thoroughly assessed my condition, and explained everything clearly. His approach felt tailored to my needs, and I always felt in safe hands.

Cannot recommend Steve highly enough! Thank you!
stuart grant profile picture
stuart grant
2 years ago
Have had back and shoulder issues on and off and David always finds the spot and gets me sorted.
Alan Helme profile picture
Alan Helme
2 years ago
Once again Total Health came up with some treatment. Thanks Gary for some excellent therapy.
Karen Rate profile picture
Karen Rate
2 years ago
Excellent treatment again by Steve
Zoe Stanojevic profile picture
Zoe Stanojevic
2 years ago
Would highly recommend.
Been having issues with my back and shoulder. First time ever using this kind of service before.
Neil has been really reassuring and provided excellent service to help relieve this.
Other treatment has included exercises to complete at home, using the app which has been a great help!
Really pleased with the progress.
Ziedite Smilga profile picture
Ziedite Smilga
2 years ago
Amazing customer service. Mr ''Magic Hands'' - what else I can say about Neil Coppard. Only 3 sessions and my neck and shoulders are ok. He definitely knows how to help you! Thanks a lot!
Yvonne Futter profile picture
Yvonne Futter
2 years ago
I have been Ben for a lot of years ....would never go elsewhere as he is truly knowledgeable....and he has eliminated my aches and pains .....given me exercises and follow up appointments to keep me fit .
Thank you Ben
Averil Conolly profile picture
Averil Conolly
2 years ago
Fantastic people ,I was in a lot of pain but after being seen I was pain free. Can highly recommend
Debbie Pedley profile picture
Debbie Pedley
2 years ago
Great help with my painful hip/back. Good advice given to do inbetween appointments- saw an improvement in first few appointments.
Gamer profile picture
Gamer
2 years ago
We visited our physio Neil Coppard and had 3 x appointments, absolutely amazing professional and his advises helped a lot, injuries recovered fast and not painful. Neil knows exactly, what he is doing, he knows how to find out exact problem and solving this very speedy, he is the best physio we ever met! Thank you so much for helping with our sports injury, if we will need to see physio in future, Neil will be the only person we will be visiting!
Simon Smith profile picture
Simon Smith
2 years ago
Always takes time to listen to any new issues have and once appointment finished do feel better. He takes time to explain exercises he prescribes
Kathy profile picture
Kathy
2 years ago
Yep, Mr "magic hands" Steve Miller has done it again! Mega thanks Steve. Having done who-knows-what to my lower back, causing lots of pain while sitting and getting up, oh and walking too, I returned to the ever helpful Steve in the hope that he could sort things out. 4 treatments later and I'd hardly know I ever had a problem. Wonderful. Steve is very caring, friendly and professional - and extremely good at his job! 🙂
David is an outstanding physiotherapist. He has been treating me for some time now. The first time I went to see him a few years ago, I had pain in my back. Someone recommended him, and he made it right. That sharp pain has never returned. I went to see him again this year for regular maintenance appointments to keep on top of it. I would highly recommend him.
Mal jenkins profile picture
Mal jenkins
2 years ago
I got recommended for this clinic I had a free consultation with a lady called Clare
Clare was very professional and took my medical details.
I then booked an appointment with Clare on the appointment Clare has helped me enormously
With my problem
I would gladly recommend the clinic
Forgot to mention the lady on reception was a delight and took care making my next appointment
Marian Jenkins
Doreal Perras profile picture
Doreal Perras
2 years ago
I have been going to podiatrist David at Total Health for some time.
I had very painful pincher nails and as I have issues with mobility, it made things very difficult.
I did consider having the nails removed but opted to have them regularly cut and maintained by David to see if that helped and thankfully my nails are almost back to normal.
I will continue to have them maintained at Total Health, so hopefully the problem doesn't return.
I had lower back pain for quite some time. Went to gp and physio thru them but with no luck of any improvemet. Thought that im not just going to live with pain all the time just because doctors dont want to help me, so took the matters in my own hands and booked an appointment with total healt clunic in spalding. Im I glad I did. From the first appointment Neil was fantastic. Profecional, firm and punktual. Few months later and my pain is completley gone.
We did some masaage and I had to do some excercise at home to help move the muscle. It all helped so well that Im finally back to my normal self. So thankfull for the profesional help from total health clinic.
Thanks a lot.
David Smith profile picture
David Smith
2 years ago
I was recommended to use this clinic by a friend because of all the breaks & strains I've picked up over the years are beginning to come back & haunt me. I'd highly recommend these too, 10 out of 10 ! They do there best to help you anyway they can, nothing is ever too much.Everything is Very professional . Thank you all.
Pip Coleman profile picture
Pip Coleman
2 years ago
I have received physiotherapy treatment from David to relieve lower back and leg pain. He successfuly restored me back to full fitness. Unfortunately I suffered a severe fall which left me once again suffering with lower back pain. David quickly relieved my pain and is currently helping me to strengthen my lower back muscles. As a national level rowing coach I have worked with several physio therapists. In my opinion David is as good or better than many that I have met. I have complete confidence in him and his treatments.
My experience at Total Health has been excellent.
I was seen very quickly and the process was very easy. The first consultation identified the problem and I was given time to discuss my problem in detail and a treatment plan put in place.
Excellent care and attention , thank you
Francesca profile picture
Francesca
2 years ago
Robert Payne profile picture
Robert Payne
2 years ago
Very professional and friendly. David has seen me on and off for well over a year and successfully diagnosed my problem(s) and treated me accordingly. Excellent in all areas, including the very friendly and helpful reception staff.
Dan Brown profile picture
Dan Brown
2 years ago
Sorted my back out. My arms taking a bit longer.... Appointments available when I need them and waiting times are not long. Seems like a competitive price. I'm happy to go back.
Sandra Oneill profile picture
Sandra Oneill
2 years ago
Very pleased with my treatment i have been recieving from Duncan for acupuncture and I will continue with the treatment i feel it is helping a lot and Duncan is very helpful with any needs or questions
Great experience with diagnosis originally being clear and well explained along with the rehab path. Every visit was with a warm welcome and a professional manner, the treatment was effective and rehab exercises really helped in my recovery.
An excellent experience all round
Rachel Clay profile picture
Rachel Clay
2 years ago
Lewis is a superstar! Helped me so much with my tension headaches and stiff neck. Thank you!!
Ruth Carroll profile picture
Ruth Carroll
2 years ago
I have found this place very professional and the staff very friendly. Would reccomend any time
Jake Johnson profile picture
Jake Johnson
2 years ago
Brilliant treatment!

After seeking out GP help, pain medication, and massage treatment I contacted Total Health to see if they could help

Lewis who is an Osteopath was absolutely brilliant, went in with what I felt was a trapped nerve in my upper back and was able to get quick relief and advice on how to avoid repeat occurrences.

Will definitely be booking in every so often for a little tune up MOT type treatment.
Martin Smith profile picture
Martin Smith
2 years ago
Steve Baxter profile picture
Steve Baxter
2 years ago
Very good service. Emma takes time to explain the whole procedure complete with before and after video.
Lesley Claxton profile picture
Lesley Claxton
2 years ago
I was diagnosed with vertigo. And felt I needed some professional help to understand the condition and have physio and exercises to eleviate the symptoms. I saw Ben and the results have been amazing, from his expert knowledge of vertigo and what exercises to do at home and ongoing support. Thank you
Mark Bryan profile picture
Mark Bryan
2 years ago
After developing “golfers elbow” during a newly started exercise routine, my PT suggested seeing Ben at his clinic in Spalding. 6 sessions later, and after all the work Ben has put in has made all the difference, back doing full range of exercise routine. Ben has been Brilliant throughout!! Would very much recommend the clinic to others.
shaun fox profile picture
shaun fox
2 years ago
Visited on 2 occasions for ear wax removal by Emma Adams,top service throughout ,explained everything clearly.Makes you feel relaxed from start to finish,and shows you results.highly recommended 5/5
mark zimmermann profile picture
mark zimmermann
2 years ago
A professional, comprehensive and efficient service. I would absolutely recommend Emma to anyone.

The communication, patience, care and follow up were outstanding and I will absolutely be contacting her in the future if needed.

The building and treatment rooms are also lovely, bright and welcoming.
Bethan Jayne Day profile picture
Bethan Jayne Day
2 years ago
Amazing customer service from the receptionist to the actual physiotherapists have been amazing. Still ongoing treatment at the moment but they have all been amazing. So understanding, so polite and patient. The treatment received is outstanding and they talk to you through everything. Couldnt recommend enough!
Peter Starkey profile picture
Peter Starkey
2 years ago
Good personal touch.
Alina Alexandru profile picture
Alina Alexandru
2 years ago
Highly recommended.
Karl Green profile picture
Karl Green
3 years ago
Really nice premises and physio was knowledgeable and helpful
Kevin Jameson profile picture
Kevin Jameson
3 years ago
My ears were well and truly blocked . Emma cleared one very easily and efficiently but the other one was extremely blocked and very deep within the ear . Emma decided that It was too deep to attempt to clear as it could cause damage to the inner ear and advised me to continue using olive oil daily and return the following week . This turned out to be a very good call because on my follow up appointment the wax had moved and softened significantly enabling Emma to remove it without any issues whatsoever.
I would recommend Emma with confidence.
Simon Hair profile picture
Simon Hair
3 years ago
Emma was amazing very gentle and consultative, my hearing has improved, so thanks again
Colin hennis profile picture
Colin hennis
3 years ago
Really friendly and professional experience - would recommend to anyone🙂
Michelle Oates profile picture
Michelle Oates
3 years ago
There needs to be more Total Health clinics about. Excellent service.
Very knowledgeable, very caring, listens to what the client needs and explains everything thoroughly. Excellent advice and treatment from the 2 people I see.
The advantage of total health is they know internally who to pass you onto to help.
Your not just a number!
And even though I had to go back home 2 hrs away(lincs) I still carry on with treatment when I am down.
Rachel profile picture
Rachel
3 years ago
After 30+ years working in an office, my neck and shoulders were in bits and I had limited movement. Neil has been amazing. 4 appointments and a series of targeted exercises have eased my discomfort and I can turn my head further than I have in years. Thanks so much
I was experiencing issues with my hearing, but Emma was extremely helpful and knowledgeable. She explained everything I needed to know and performed a thorough ear cleaning which greatly improved my condition. I highly recommend her services and wouldn't hesitate to return in the future. Thank you so much for your assistance.
Ian Schofield profile picture
Ian Schofield
3 years ago
Neil was brilliant at sorting out my shoulder and neck issues.
shaun lee profile picture
shaun lee
3 years ago
Five stars says it all enough said 🙂
Stacey Stubbs profile picture
Stacey Stubbs
3 years ago
Excellent service. I have been seeing a podiatrist for 3 years now and I went to see Gary at Total health for the first time over 2 months ago and he were excellent and my feet are still good to go . Other podiatrist I have seen over the past 3 years once they have done my feet I would normally have to book another appointment 3/4weeks later as hard skin would come back!! I saw Gary over 2 months ago and haven't been back for another appointment as my feet are still good to go !! Best one iv ever been to . Very friendly and great service
Louis Franks profile picture
Louis Franks
3 years ago
Jordan Gratton profile picture
Jordan Gratton
3 years ago
Jane Snart profile picture
Jane Snart
3 years ago
Emma was great excellent service explaining all that I needed to know
Treatment was successful
I would not hesitate to use her again
Galina Tumbajeva profile picture
Galina Tumbajeva
3 years ago
Perfect 😊
Roger Allmond profile picture
Roger Allmond
3 years ago
Two visits to Emma Adams, Ear Specialist. Emma was knowledgeable, very professionable and caring. A long standing issue has been resolved and I shall now ensure Emma gives me a regular check up to keep my hearing in prime condition. Roger
MICHAEL PRIDMORE profile picture
MICHAEL PRIDMORE
3 years ago
Very good treatment by Emma - hearing is much better
Total Health Care now offer a ear assessment and ear wax removal service with microsuction. It is a nurse led service and has support from audiologist and ENT Doctors for 2nd opinions. Your ear assessment report with photos and videos are also sent to you.
Gill Loosemore profile picture
Gill Loosemore
3 years ago
I have had 2 surgeries on my lower spine and am unable to have more. Unfortunately I still have pain so thought I'd give acupuncture a go even though I am no fan of needles and I don't like taking painkillers. Did some research and found Duncan at Total Health. After 2 sessions I had a marked improvement. Now having had 5 sessions I no longer experience pain and can finally do things I haven't been able to do for some time, obviously taking care not to be stupid about it. Duncan is really caring and informative and I don't need any more treatment unless I start experiencing problems again. Highly recommended Total Health and especially Duncan.
Rebecca Tarrant profile picture
Rebecca Tarrant
4 years ago
Very professional and knowledgeable I've been a few weeks now
Jon Keen profile picture
Jon Keen
4 years ago
I went to total health clinics for first time due to living two & half hours away & being away from home & being in lots of pain all i can say is wow amazing treatment very helpful and friendly staff i have been to many chiropractic & osteopathy and the treatment i received on my neck is by far the best i have had in over 15 years - 20 years
Steve Miller is very professional & very good i felt welcomed & felt i was in safe hands from the get go the man knows his stuff for sure the treatment i received was like no other that i have been to before.
And after care service is brilliant a nice personal email next day with advice and tips for road to recovery 10/10.

Thank you Steve Miller you are brilliant at your job im even prepared to travel two and half hours from London if i have same issue again (Trapped Nerve in neck & shoulder & back problem)

what a great team this clinic has in Spalding

Thank You Guys
Jon Clarke profile picture
Jon Clarke
4 years ago
I can't recommend Daniela highly enough. I have been suffering with disc issues and her approach was considered, appropriate and obviously came from a great deal of experience. I would not hesitate to go back and see her again in the future.
Thanks Daniela
Martin Tranter profile picture
Martin Tranter
4 years ago
Excellent treatment and advice from Osteopath Steve Miller,after years of poor advice about a bulging disc in my back from my GP, Steve's treatment and advice has been amazing.
Becky Brown profile picture
Becky Brown
4 years ago
Daniela has done an amazing job on my shoulder/neck/arm/hand (years of playing the violin have taken their toll)! She always explains what she is doing and why she needs to do it, and has given me the confidence to be able to continue doing what I love whilst managing the repetitive physical nature of the job. Thank you........I'm sure I'll be back!
Jo B profile picture
Jo B
4 years ago
I really do highly recommend Matt - more than that - go to Matt! I have been to many different people over the years and learned to live with things I thought unfixable. But these recently started to give me real problems when training for a trek. I couldnt be happier that I've found Matt. On every session Matt finds the exact location of whatever is the problem - its quite amazing - and the work we do leads to significant improvement, including those historic issues that others could not fix. For me, Matt is helping with shoulder pain and a 20+ yr old back/hip issue.
I can't thank Matt enough as three years ago I had restricted movement and pain in my left arm and shoulder. He totally sorted the problem. He is very knowledgeable, professional, friendly and makes you feel totally at ease, all with a great price. Last year I had the same problem with my right arm and shoulder. I had treatment with Boobesh and David which helped me to move my arm freely. I am now back with Matt and my shoulder has improved considerably following months of shoulder pain. Total Health Clinics provides an excellent service and a big thank you to you all and hopefully my problem is nearly fixed.🙂
Sophie Hoy profile picture
Sophie Hoy
5 years ago
Highly recommend, I've been going to Ben for 6 months as I was having problems with my shoulder/neck due to hairdressing. Initial consultation was really thorough, he helped me to understand where the pain was coming from, eased the discomfort, and gave me exercises to continue at home. The sessions have really helped, and I feel very comfortable each time I come back!
Mike Brooke profile picture
Mike Brooke
6 years ago
Impressed the knowledge and proffesionalism of Total Health care. It's clear that they will soon have me on the road to recovery and get back to my couch to 5k.

My achilles have hurt for more years than I care remember but now it feels like I'm finally on the to recovery. Additionally they've set me a realistic strengthening program to supplement the work we are doing in the clinic.

I'm looking forward to the results.

START YOUR JOURNEY WITH TOTAL HEALTH CLINICS

START YOUR JOURNEY WITH TOTAL HEALTH CLINICS

WOMENS 1-2-1

Our specialist women’s physiotherapy sessions are tailored to support you through every stage of life – from pregnancy and postnatal recovery to menopause and beyond. Whether you’re managing pain, recovering from birth, or looking to feel stronger and more in control. Our experts will help you feel supported and move with confidence.

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